Standard Shipping (Germany only)

Due to a  higher order volume , parcels shipped with  DHL standard shipping within Germany  may take a little longer than usual. These parcels will be shipped within  2-3 working days.

We do our very best to ship every order as fast as possible!

Yes, you read it right! You can order your Merz b. Schwanen piece wherever you live.

Please find all the required information down below. 
Your country is not listed in this overview? Just send us an e-mail to  shop@merzbschwanen.com   and we will take care of it.

Germany
Austria
Belgium 
Denmark 
France 
Luxembourg
Monaco 
Netherlands
Bulgaria
Croatia  
Cyprus
Czech Republic
Estonia 
Finland 
Greece
Hungary   
Ireland 
Italy
Latvia 
Lithuania 
Malta 
Northern Ireland 
Poland 
Portugal 
Rumania  
Slovenia 
Slowakia 
Spain
Sweden
United Kingdom
Vatican 
Canary Islands
Guernsey
Iceland 
Jersey 
Liechtenstein
Norway
Switzerland  
Standard Shipping DE:
4,50€

from 150€ purchase:
free!

Express Shipping DE: 
10,00€ 
For orders from 250€:
free

For orders under 250€
Express Shipping:

12,50€
For orders from 250€:
free

For orders under 250€
Express Shipping:

15,50€
 
For orders from 250€:
free

For orders under 250€
Express Shipping:

22,50€


Belarus  
Bosnia   
Kosovo   
Macedonia   
Moldova  
Serbia   
Turkey   
Ukraine  
Canada 
Mexico 
USA
China 
Hong Kong 
India
Israel
Japan 
Malaysia
Singapore   
South Korea 
Taiwan 
Thailand
Australia 
New Zealand 
Kuwait 
Philippines 
Quatar 
Saudi Arabia 
South Africa 
United Arab Emirates
Argentina
Brasil
Brunei 
Chile 
Costa Rica  
Egypt
Indonesia 
Kazachstan
Macao  
Morocco
Puerto Rico  
Greenland

Express Shipping:
30,50€   
For orders from 250€:
free

For orders under 250€
Express Shipping:

25,00€
 
Express Shipping:
30,00€
Express Shipping: 
35,00€
Express Shipping:
40,00€ 



Orders placed until 9am CEST/Berlin time are usually shipped on the same day.


Germany: 

We ship with DHL Standard and delivery takes about 2-5 working days from receipt of order.

Of course, you can also have your package shipped with DHL Express for the above mentioned surcharge.
In this case, it takes about 1-2 working days from receipt of order.


EU:

We ship with DHL Express and delivery takes about 1-2 working days  from receipt of order.


Rest of the world: 

We ship with DHL Express and delivery takes about 2-5 working days  from receipt of order.*

*delays may occur if the shipment is held in customs

 First of all, thank you for your order! If you wonder what's the status with your parcel, easily track it here!



The parcel will be delivered to the  address of your choice . If the goods are to be sent to a different delivery address, you can enter this when ordering under 'delivery address' in the relevant section. This can also be the address of a DHL packet station.  Delivery to post office box addresses are not possible . 

You can see the actual location of your goods by checking on your tracking number, which you received in the mail when your order was processed.
If there is no movement on the tracking site for 5 business days, please get in touch with our customer service team: shop@merzbschwanen.com

On orders shipped outside the EU, the German taxes are deducted during the checkout process.

Please note that additional taxes and duties may apply for the recipient once the parcel enters the destination country, which is something we unfortunately cannot influence.

We cannot provide any information on what the custom fees will be, as custom policies and import duties vary widely from country to country.
For information regarding import fees and taxes, please contact your local customs authority.

For more details please see our terms and conditions.

3 GOOD REASONS...

...to ship with  DHL PAKET
(in Germany for standard shipments)

1. BEST PRICE FOR YOU

In Germany this is the best priced and most reliable option to receive your parcel.

2. FLEXIBLE DELIVERY

For your convenience, change the day of delivery , choose the timeframe, get your order delivered to a  neighbor, a Packstation or a service point. 

3. CLIMATE NEUTRAL

Your DHL package  is shipped climate neutrally    throughout Germany – at no additional costs for you.

...to ship with  DHL EXPRESS **

1. FAST DELIVERY

Receive your parcel as fast as possible, guaranteed.
For further information regarding transit times visit  the DHL Express website .

2. FLEXIBLE DELIVERY +

Even more: in addition to flexible delivery options, modify your delivery address or delay the delivery by up to 30 days with the holiday custody service.

3. SAFE DELIVERY

Your parcel will solely be handled by DHL Express during the whole transit process. This makes the delivery of your goods  completely safe and reliable.

It's common that there are several suppliers for deliveries within Europe and internationally.  
With DHL Express your parcel 
will stay securely with DHL Express throughout the entire transit   to ensure smooth tracking and delivery  and it will not be handed over to any other supplier.

**  depending on the availability in the destination country