Unfortunately, we are currently experiencing issues receiving emails via our email provider.

We are doing our best to resolve this as quickly as possible. In urgent cases, please contact us by telephone at the number below. 

We apologize for any inconvenience this may cause.

Contact


ONLINE SHOP CUSTOMER SERVICE

Questions regarding our online shop, products, or simply need help deciding?


Our customer service team is here for you:

Monday – Friday

12pm - 6pm


Simply send us an e-mail to

shop@merzbschwanen.com 

or give us a call

+49 30 44318998-0


Important info:

If you contact us directly, your e-mail might end up in the spam filter.

If you do not receive a response after 2 business days, please contact us again and only via shop@merzbschwanen.com.

Thank you very much!




Merz b. Schwanen BERLIN STORE

Visit our store and connect with us in person

Gormannstr 25
10119 Berlin


Opening hours:

Monday – Saturday

11am - 7pm


Reach us by e-mail

store.berlin@merzbschwanen.com 

or give us a call 

+49 30 44318998-44 


PRESS

You're a journalist or an influencer? You're interested in our collection or looking for a collaboration? Or would you like to get logos, images, or press information? Send us an e-mail or give our communications team a call!

communications@merzbschwanen.com
+49 30 44318998-10 


WHOLESALE B2B

You're a buyer or own a retail store? Our sales team is the right contact for your request!

sales@merzbschwanen.com
+49 30 44318998-11