Standard Shipping (Germany only)
Due to a higher order volume , parcels shipped with DHL standard shipping within Germany may take a little longer than usual. These parcels will be shipped within 2-3 working days.
We do our very best to ship every order as fast as possible!
Yes, you read it right! You can order your Merz b. Schwanen piece wherever you live.
Please find all the required information down below.
Your country is not listed in this overview? Just send us an e-mail to
shop@merzbschwanen.com
and we will take care of it.
Germany
|
Austria
Belgium Denmark France Luxembourg Monaco Netherlands |
Bulgaria Croatia Cyprus Czech Republic Estonia Finland Greece Hungary Ireland Italy Latvia Lithuania Malta Northern Ireland Poland Portugal Rumania Slovenia Slowakia Spain Sweden United Kingdom Vatican |
Canary Islands Guernsey Iceland Jersey Liechtenstein Norway Switzerland |
Standard Shipping DE: 4,50€ from 150€ purchase: free! Express Shipping DE: 10,00€ |
For orders from 250€: free For orders under 250€ Express Shipping: 12,50€ |
For orders from 250€: free For orders under 250€ Express Shipping: 15,50€ |
For orders from 250€: free For orders under 250€ Express Shipping: 22,50€ |
Belarus
Bosnia Kosovo Macedonia Moldova Serbia Turkey Ukraine |
Canada Mexico USA |
China Hong Kong India Israel Japan Malaysia Singapore South Korea Taiwan Thailand |
Australia New Zealand Kuwait Philippines Quatar Saudi Arabia South Africa United Arab Emirates |
Argentina Brasil Brunei Chile Costa Rica Egypt Indonesia Kazachstan Macao Morocco Puerto Rico Greenland |
Express Shipping: 30,50€ |
For orders from 250€: free For orders under 250€ Express Shipping: 25,00€ |
Express Shipping:
30,00€ |
Express Shipping: 35,00€ |
Express Shipping: 40,00€ |
Orders placed until 9am CEST/Berlin time are usually shipped on the same day.
Germany:
We ship with DHL Standard and delivery takes about 2-5 working days from receipt of order.
Of course, you can also have your package shipped with DHL Express for the above mentioned surcharge.
In this case, it takes about 1-2 working days from receipt of order.
EU:
We ship with DHL Express and delivery takes about 1-2 working days from receipt of order.
Rest of the world:
We ship with DHL Express and delivery takes about 2-5 working days from receipt of order.*
*delays may occur if the shipment is held in customs
First of all, thank you for your order! If you wonder what's the status with your parcel, easily track it here!
The parcel will be delivered to the
address of your choice
. If the goods are to be sent to a different delivery address, you can enter this when ordering under 'delivery address' in the relevant section. This can also be the address of a DHL packet station.
Delivery to post office box addresses are not possible
.
You can see the actual location of your goods by checking on your tracking number, which you received in the mail when your order was processed.
If there is no movement on the tracking site for 5 business days, please get in touch with our customer service team: shop@merzbschwanen.com
On orders shipped outside the EU, the German taxes are deducted during the checkout process.
Please note that additional taxes and duties may apply for the recipient once the parcel enters the destination country, which is something we unfortunately cannot influence.
We cannot provide any information on what the custom fees will be, as custom policies and import duties vary widely from country to country.
For information regarding import fees and taxes, please contact your local customs authority.
For more details please see our terms and conditions.
3 GOOD REASONS...
1. BEST PRICE FOR YOU
In Germany this is the best priced and most reliable option to receive your parcel.
2. FLEXIBLE DELIVERY
For your convenience, change the day of delivery
, choose the timeframe, get your order delivered to a
neighbor, a Packstation or a service point.
3. CLIMATE NEUTRAL
Your DHL package
is shipped climate neutrally
throughout Germany – at no additional costs for you.
...to ship with
DHL EXPRESS **
1. FAST DELIVERY
Receive your parcel as fast as possible, guaranteed.
For further information regarding transit times visit
the DHL Express website
.
2. FLEXIBLE DELIVERY +
Even more: in addition to flexible delivery options, modify your delivery address or delay the delivery by up to 30 days with the holiday custody service.
3. SAFE DELIVERY
Your parcel will solely be handled by DHL Express during the whole transit process. This makes the delivery of your goods completely safe and reliable.
It's common that there are several suppliers for deliveries within Europe and internationally.
With DHL Express your parcel
will stay securely with DHL Express throughout the entire transit
to ensure smooth tracking and delivery
and it will not be handed over to any other supplier.
** depending on the availability in the destination country