Contact


ONLINE SHOP CUSTOMER SERVICE

Questions regarding our online shop, products, or simply need help deciding?


Our customer service team is here for you:

Monday – Friday

12pm - 6pm


Simply send us an e-mail to

shop@merzbschwanen.com 

or give us a call

+49 30 44318998-0


Important info:

If you contact us directly, your e-mail might end up in the spam filter.

If you do not receive a response after 2 business days, please contact us again and only via shop@merzbschwanen.com.

Thank you very much!




Merz b. Schwanen BERLIN STORE

Visit our store and connect with us in person

Gormannstr 25
10119 Berlin


Opening hours:

Monday – Saturday

11am - 7pm


Reach us by e-mail

store.berlin@merzbschwanen.com 

or give us a call 

+49 30 44318998-44 


PRESS

You're a journalist or an influencer? You're interested in our collection or looking for a collaboration? Or would you like to get logos, images, or press information? Send us an e-mail or give our communications team a call!

communications@merzbschwanen.com
+49 30 44318998-10 


WHOLESALE B2B

You're a buyer or own a retail store? Our sales team is the right contact for your request!

sales@merzbschwanen.com
+49 30 44318998-11